Privacy Policy

1. Information We Collect

Depending on how you interact with us, we may collect:

Information You Provide

• Name and company name
• Email address and telephone number
• Billing and shipping addresses
• Account login and profile information
• Order details and purchase history
• Messages, inquiries, reviews, and customer-service communications
• Wholesale, business-account, or government-contracting information

Payment Information

Payments are processed by third-party payment providers. Maison Fortier
Group does not ordinarily receive or store your complete payment-card
number or security code.

Information Collected Automatically

• IP address
• Browser, device, and operating-system information
• Pages viewed and actions taken on our website
• Referral source and approximate location
• Cookie identifiers and similar technical information

2. How We Collect Information

We may collect information:

• Directly from you when you place an order, complete a form, create an account, or contact us
• Automatically through cookies, server logs, analytics tools, and similar technologies
• From payment processors, shipping carriers, marketplace platforms, and other service providers
• From business partners or publicly available sources when permitted by law

3. How We Use Your Information

We may use personal information to:

• Process and fulfill orders
• Calculate shipping rates based on the delivery address
• Provide tracking information and delivery updates
• Process payments, refunds, and returns
• Respond to questions and customer-service requests
• Manage customer, wholesale, and business accounts
• Protect against fraud, misuse, and security threats
• Operate, maintain, and improve our website
• Understand website traffic and customer preferences
• Send service-related communications
• Send marketing communications when permitted and provide an unsubscribe option
• Comply with tax, accounting, legal, and regulatory requirements

4. Orders, Shipping, and Delivery

To fulfill an order, we may provide necessary information to shipping,
logistics, fulfillment, and delivery providers. This may include your
name, delivery address, telephone number, email address, order details,
and delivery instructions.

Shipping providers may include USPS, UPS, FedEx, DHL, freight carriers,
fulfillment partners, and other delivery services selected according to
the product and destination.

5. How We Disclose Information

We may disclose information to:

• Website hosting, e-commerce, and technology providers
• Payment processors and fraud-prevention providers
• Shipping, logistics, and fulfillment partners
• Customer-support and communication providers
• Analytics, cookie-consent, and website-performance providers
• Professional advisers, including accountants, insurers, and attorneys
• Government agencies or other parties when required by law
• A buyer, successor, or related party in connection with a business transaction

We require service providers to use personal information only as needed
to perform services for us or as otherwise permitted by law.

6. Cookies and Similar Technologies

Our website may use essential, functional, analytics, and advertising
cookies or similar technologies. These technologies may help us:

• Operate the shopping cart and checkout process
• Remember customer preferences
• Maintain account sessions
• Measure website traffic and performance
• Prevent fraud and improve security
• Understand the effectiveness of advertising where applicable

You may manage nonessential cookie preferences through our cookie-consent
banner. Additional information will be available in our Cookie Policy.

7. Sale or Sharing of Personal Information

Maison Fortier Group does not knowingly sell personal information for
monetary consideration.

Certain analytics or advertising technologies may be treated as
“sharing” under some state privacy laws. Where required, visitors may
manage those technologies through our cookie-consent tools or other
privacy-choice methods displayed on the website.

8. Data Retention

We retain personal information for as long as reasonably necessary to
fulfill orders, provide services, maintain business and tax records,
resolve disputes, prevent fraud, enforce agreements, and satisfy legal
obligations.

Retention periods may vary depending on the type of information and the
reason it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational
safeguards designed to protect personal information against unauthorized
access, misuse, loss, alteration, or disclosure.

No website, transmission method, or storage system can be guaranteed to
be completely secure. Customers should protect their passwords and notify
us promptly of suspected unauthorized account activity.

10. Your Privacy Choices and Rights

Depending on your state of residence and applicable law, you may have the
right to request:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain information
• A copy of information in a portable format
• Information about how personal information is used or disclosed
• Opt-out of certain targeted advertising, sale, or sharing practices
• Withdrawal of consent where processing is based on consent

We will not unlawfully discriminate against you for exercising an
applicable privacy right. We may need to verify your identity before
completing a request.

11. Do Not Track and Browser Signals

Some browsers provide “Do Not Track” signals. Because there is not one
universally accepted standard for responding to these signals, our
website may not respond to every Do Not Track setting.

Where legally required and technically supported, we may recognize
applicable browser-based opt-out preference signals.

12. Children’s Privacy

Our website and services are intended for a general adult audience. We do
not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information to us, please
contact us so we can review and, where appropriate, delete it.

13. Third-Party Websites

Our website may link to websites, platforms, or services operated by
third parties. Their privacy practices are governed by their own
policies, and Maison Fortier Group is not responsible for their content
or privacy practices.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business,
technology, services, or legal obligations. The updated effective date
will appear at the top of this page.

We encourage visitors to review this policy periodically.